Support
When only the best support is good enough
Our customers love our support
At Flex4Business, we know that the best way to keep you as a customer is to provide super good, fast and competent support. That is why we solve all challenges quickly
Our system is super easy to use and you have help videos available so you rarely need support. But when you need support, you will experience fast, quality support
Fast support
Our customers rarely wait. We answer emails throughout the day, including evenings and weekends. You can also call us and we have a help desk.
Quality support
No call center - only competent support that can help you with your challenges and where you get help quickly
Can help with anything
Flex4B® is a SaaS system we have created from scratch. We can therefore provide better support and solve challenges much faster than with, for example, open source systems. We can also make extensions cheaper.
Special support needs
Your benefits
No technical challenges
Should you have a technical challenge or need help, you will always get fast help
No long support calls
We do our best to help you with the challenge right away so you don't have to waste a lot of time
More support options
Possibility of email, helpdesk, phone and online meeting support. We can also take over your computer via Remote Desktop and help that way
Help page for customers
We have a help page with video guides that can help with most things in the system.
Here are also support links etc.
Focus on your business
Good, fast and competent support gives you the opportunity to spend time on your business, and it increases job satisfaction and the earnings.
Flexible
We are very flexible, and should you have special wishes or needs, a solution can be made.
Feel free to contact us to find out more
Support Packages
We offer 3 different support packages - Bronze, Silver, and Gold. Bronze is always included in our product, while Silver and Gold are add-ons for customers who need support, for example, during evenings and weekends.
Existing customer
You will find the Helpdesk and link to our support page etc. at the top right of the Flex4B® system.
Questions
If you have any questions, feel free to contact us and you will receive an answer quickly.